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When writing the article ' Are mobile-based addresses key to social and economical growth in informal settlements?' for the WBCSD , there are two main questions: 1) Is there a need for addresses that connect supply chains (delivery men) to people and businesses, and 2) if people are connected to a logistics network,  what advantages will it give them?

The main research conclusion that we have presented and explained to our audience at the TEI is that introduction of a Geocode enabled supply chain solution is not the most urgent need for people in the slums. This is based on five key finding:

1) Simple supply chains already exist in Dharavi and ensure that people in the slums can buy and sell goods to meet their basic needs.

2) Labour costs are very low and hence there is no real drive/necessity to enhance labour intensive and inefficient ways of working.

Our guide Akki from Reality tours explains in this video the importance of having an address.

Acces to a phone is not an issue in Dharavi. On every corner of the street you can find a mobile shop that sells both simple nokia phones, smartphones and china phones (copied smartphones) and airtime. And if you don’t have acces to a mobile phone you can use a landline phone at a local kiosk. Businesses comunicate face to face, via middlemen and via mobile phones to wholesalers, customers and suppliers. Smartphones have acces to internet and are available. Internet is mainly used for Facebook. The Bank of India, BOI, has already implemented mobile payments on the Indian market.