Miriam and her presentation
Specialist support

Rambling in Nepal

Donnerstag, 28 Aug 2008
Written by Miriam Gonzalez
It is ten to seven in the morning and I have 10 customs officers in front of me. And six quarantine officials. And a few other civil and military authorities of the second largest entry point in Nepal, Birgunj.


They all wake up earlier than normal today not to miss the session summoned by the Province Governor (highest civil authority in the province). It is an important one, they had heard, some people from Kathmandu are coming to talk about a recent change in the customs legislation that will have a direct impact in their every day operations.

They keep very quiet, looking with curiosity at the presenters, which are busy arranging the projectors and materials… Shishir is the first one to break the ice. After all, he worked here for eight years as a customs officer before being promoted to the central office. He is at ease: not only he knows the audience, also the subject inside out. He participated in the implementation programme of the Nepalese Customs Facilitation Agreement in Emergency Humanitarian Assistance (after the Nepalese Government signed it in May 2007), and, as the practical and hands-on person he is, he is not afraid of promoting its benefits and challenging those who are resilient to use it…

He explains to its customs fellows how their department has opened up and looked beyond their borders in order to join the modernisation trend the customs are currently going through. Not only is Nepal trying to find funds to have more and better IT systems in place (which would make possible electronic declaration in all customs offices), but also is actively participating in the World Customs Organization’s tariff and valuation programmes.

Nepal cannot stay stuck in the past, proactive measures are needed. Especially being a disasters-prone country. This is the reason why our government, he goes on, signed an agreement with the United Nations on the subject of customs and emergency assistance. Because we want to be ready if we have to face a disaster so big that we need to call for international assistance to cope with it. In that case, the humanitarian organizations will start relief operations and try to import the relief consignments our people need. We need to begin making everyone aware that those consignments, brought by those organizations, should not find any border closed. Or even semi-closed.

The message is clear… how do they take it? With relief. They constantly have to deal with clearance requests similar to the one described, and now finally they have a legal instrument and clear instructions on how to operate.

We all breathe after seeing the audience is open to what we have to present to them, and we go on with the technical details:  

  • How and who is going to declare the state of emergency and how that is going to be communicated
  • What is and what is not a relief consignment
  • What documents will be required for its customs clearance
  • Can they run examinations on them?
  • What organizations will be working in the relief operation and how are going to prove it?
They really do not want to leave any lose end, and so we spend the following two and a half hours reading through the emergency response plan that contains the operational details of the agreement.
 
For Shirhir is easy. He and Ram (his UN pal) have done this three times before so far, and will keep on rambling along the Nepalese-Indian border bringing the news to each and every of the ten existing entry points.
 
For me, nine months after the local OCHA office requested our support in the development of that plan and the training materials, and having worked so hard with the local governmental officers at central level to promote and have the training organised, seeing the faces of those who will be using it is priceless!

For more information:

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Hi Miriam, Nice to read

Hi Miriam, Nice to read about your stint in Nepal. I am the Area Manager in charge of TNT Nepal, Bangladesh and Bhutan. It would have been wonderful if your initiative had been informed to TNT Nepal prior to your visit as this could have helped us facilitate some local TNT staff also to help you out and in turn help themselves as well. This could also have promoted some local TNT Staff to work closely with Customs officials in the future as well.

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