Emergency Response

TNT's Emergency Response Team (ERT) was created after the realisation that logistics support is of great importance when it comes to providing assistance during major disasters like earthquakes, floods and the 2004 tsunami in Bandar Aceh, Indonesia.

In 2010 the ERT was relaunched with a brand new team of 41 members from all over the world who will remain in the team for 3 years. The ERT members support bilateral requests from the UN's World Food Programme (WFP) for logistics assistance during major diasaters.  The ERT members also work hand in hand with the (LET) Logistics Emergency Team to provide a more consolidated assistance to the Global Logistics Cluster headed by WFP. The LET consists of Agility, AP Möller-Maersk, UPS and TNT.

All trained ERT members are on standby and can be deployed to any disaster locations around the world within 48hrs once management approval have been granted. Each member is required to complete the LET Emergency Response Training provided by the LET and WFP.

TNT & the LET have agreed on the areas of expertise that can be supported by the emergency responders and they are mainly :

• Airport Operations & Management
• Transport Operatiions & Management (Cargo Tracking Officer)
• Warehouse Operations & Management

We have also created a new role called InfoComm Specialists who accompany the responders when they are out in the field to document the journey or the tasks of the responders. They will be responsible for capturing good quality photos and video clips for use for both internal and external communications.

Besides deployment of emergency responders, TNT has to date sponsored more than 12 in-kind airlifts of either the High Energy Biscuits or the Plumpy SUP to many countries when requested by WFP.

For more information on the support that TNT has provided since 2005, please see our milestone list which will be uploaded to this site soon.

For more information on ERT, please contact jen.janice@tnt.com.